top of page
CX Memoirs



From Job Candidate to Customer Lost
Candidate experience = customer experience. Companies sometimes forget about this and lose loyal customers.

jaclynfaubert6
Nov 19, 20243 min read
8 views
0 comments


Viral for Empathy: My Story of Unexpected Impact on LinkedIn
A personal story of a post going viral on LinkedIn.

jaclynfaubert6
Oct 14, 20243 min read
2 views
0 comments


Trapped in the Auto-Reply Loop
Auto replies provide efficiency but relying on them without a human causes friction.

jaclynfaubert6
Jul 10, 20244 min read
7 views
0 comments


A Job Seeker Experience: Embracing Empathy and Transparency
Job seekers crave something more human when they open up that email.

jaclynfaubert6
Jul 2, 20242 min read
2 views
0 comments


JobRight.AI: My New Favorite Job Search Platform
A free job search platform which makes the job hunt a little less stressful and easier to digest.

jaclynfaubert6
Jun 6, 20242 min read
10 views
0 comments


Workday Woes: Dissecting the Job Applicant Experience
Using Workday offers a poor experience for the candidate.

jaclynfaubert6
Feb 7, 20243 min read
8 views
0 comments
bottom of page