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CX Memoirs



From Job Candidate to Customer Lost
Candidate experience = customer experience. Companies sometimes forget about this and lose loyal customers.

jaclynfaubert6
Nov 19, 20243 min read
8 views
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Viral for Empathy: My Story of Unexpected Impact on LinkedIn
A personal story of a post going viral on LinkedIn.

jaclynfaubert6
Oct 14, 20243 min read
2 views
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A Job Seeker Experience: Embracing Empathy and Transparency
Job seekers crave something more human when they open up that email.

jaclynfaubert6
Jul 2, 20242 min read
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JobRight.AI: My New Favorite Job Search Platform
A free job search platform which makes the job hunt a little less stressful and easier to digest.

jaclynfaubert6
Jun 6, 20242 min read
10 views
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Impacting the Candidate Experience: Job Application Red Flags
The first touchpoint of submitting an app for a job makes or breaks an impression of the company.

jaclynfaubert6
May 9, 20243 min read
7 views
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Workday Woes: Dissecting the Job Applicant Experience
Using Workday offers a poor experience for the candidate.

jaclynfaubert6
Feb 7, 20243 min read
8 views
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Enhancing the Job Candidate Experience Through Surveys
Do companies truly want genuine job candidate feedback?

jaclynfaubert6
Jan 10, 20242 min read
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